Återbetalningspolicy

Effective Date: 2026-02-27
Last Updated: 2026-02-27

1. Digital Products Only

All products sold through this website are digital downloads. No physical items are shipped.

Due to the nature of digital goods, all sales are considered final unless otherwise stated in this policy.

2. No Returns

Because digital files are delivered instantly and cannot be physically returned, we do not accept returns once a purchase has been completed and the file has been made available for download.

By completing a purchase, you acknowledge that you are purchasing non-tangible digital content.

3. No Refunds

Refunds are not provided for:

  • Change of mind

  • Accidental purchases

  • Incompatibility with personal software or devices

  • Lack of technical knowledge to use the file

  • Failure to read the product description

All product descriptions are provided to ensure clarity before purchase.

4. Damaged or Corrupted Files

If you receive a file that is corrupted, incomplete, or technically damaged:

  1. You must contact us within 7 days of purchase.

  2. You must provide:

    • Order number

    • Description of the issue

    • Screenshot or evidence of the file error

Upon verification:

  • The file will be reviewed and tested.

  • If confirmed defective, we will provide a corrected replacement file at no additional cost.

If a technical issue cannot be resolved, we reserve the right to provide an alternative equivalent file.

5. Download Issues

If you experience download issues due to:

  • Email delivery failure

  • Expired download link

  • Technical platform error

Please contact us, and we will reissue access to the purchased file.

6. EU Consumer Rights (Digital Content Waiver)

For customers located in the European Union:

Under Article 16(m) of Directive 2011/83/EU, the right of withdrawal does not apply to digital content supplied electronically once performance has begun with the consumer’s prior express consent and acknowledgment that they thereby lose their right of withdrawal.

By completing a purchase, you:

  • Explicitly consent to immediate digital delivery.

  • Acknowledge that you waive your 14-day withdrawal right.

7. License and Usage

All digital products are licensed for personal use only unless otherwise stated.

You may not:

  • Resell

  • Redistribute

  • Share

  • Modify for resale

  • Claim ownership

Unauthorized distribution may result in legal action.

8. Chargebacks and Payment Disputes

If you experience an issue with your purchase, you must contact us first before initiating a payment dispute.

Unauthorized chargebacks for valid digital deliveries may result in:

  • Revocation of access

  • Blacklisting from future purchases

  • Legal recovery actions where applicable

9. Contact Information

For all support inquiries, please contact:

Email: [Insert Support Email]
Business Name: [Insert Business Name]
Response Time: Within 2–3 business days

10. Policy Updates

We reserve the right to update or modify this policy at any time without prior notice. The version published on this website at the time of purchase applies to that transaction.